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Terms of service

 

OVERVIEW

This Australian website is operated by COLAMY. Throughout the site, the terms “COLAMY”, “we”, “us” and “our” refer to the operator of this website. COLAMY provides this website, including the information, tools, products, and services available through it, subject to these Terms of Service and the policies referenced on this site.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store are also subject to these Terms of Service. You can review the current version on this page. We may update these Terms as described in Section 19. Changes apply prospectively and do not remove rights or obligations that have already arisen in connection with an accepted order.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your Australian state or territory of residence, or that you have the consent of a parent or legal guardian to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A material breach of these Terms may result in suspension or termination of access to the Service, subject to applicable law.

SECTION 2 - GENERAL CONDITIONS

We may refuse or restrict service where reasonably necessary, including in cases of suspected fraud, unlawful activity, misuse of the website, product unavailability, delivery restrictions, or a material breach of these Terms. We will exercise this right in accordance with applicable Australian law.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We take reasonable steps to keep information on this site accurate, complete, and current. General informational content may change over time. Product descriptions, prices, availability, delivery estimates, and policies should be read together with the information displayed at checkout and any order confirmation we provide.

This site may contain historical information provided for reference. We may update site content from time to time. Changes will not remove any rights or obligations that have already arisen in relation to an accepted order, except where required or permitted by law.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change before an order is accepted. The price displayed at checkout and confirmed for an accepted order will apply, subject to correction of an obvious error in accordance with Section 11.
We may modify, suspend, or discontinue the Service or part of it where reasonably necessary.

Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited under Australian law.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are handled under our Return & Refund Policy and the Australian Consumer Law.
We take reasonable steps to display product colours and images accurately. Colours may vary between screens and lighting conditions, but this does not limit your rights if a product materially differs from its description or any applicable sample.
We may limit product quantities, restrict sales to locations we cannot service, or discontinue products where reasonably necessary. Product descriptions and prices may be updated before an order is accepted. Any offer made on this site is void where prohibited by law.
Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies those guarantees or any other rights or remedies that cannot lawfully be excluded, restricted, or modified.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse, limit, or cancel an order where reasonably necessary, including where a product is unavailable, an obvious pricing or description error has occurred, delivery is unavailable to the address provided, payment cannot be authorised, or an order appears fraudulent or intended for unauthorised resale. If we change or cancel an order after payment has been taken, we will notify you using the contact details provided with the order and issue an appropriate refund to the original payment method.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more information about returns, cancellations, and refunds, please review our Return & Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that are operated and controlled by their respective providers.
Third-party tools may be provided “as is” and “as available” under the provider’s own terms. To the extent permitted by law, COLAMY is not responsible for the operation of an optional third-party tool that it does not control.
Before using an optional third-party tool, please review the provider’s applicable terms and privacy practices. Nothing in this section excludes any rights or remedies that cannot lawfully be excluded under Australian law.
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content or services available through our Service may include materials or links provided by third parties. Third-party websites are operated under their own terms and privacy policies, and COLAMY does not control their content or operation.
Please review the applicable third-party policies before entering into a separate transaction with a third party. Nothing in this section excludes COLAMY’s responsibility for products or services supplied by COLAMY, or any liability that cannot lawfully be excluded.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit reviews, feedback, suggestions, images, or other content to us (“comments”), you grant COLAMY a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, translate, and display those comments for operating, improving, and promoting our business and services. This licence does not transfer ownership of your comments to COLAMY and is subject to applicable privacy and consumer laws.

We may monitor, edit, or remove content where we reasonably determine that it is unlawful, threatening, defamatory, obscene, infringes another person's intellectual property or other rights, or materially violates these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Our collection, use, disclosure, storage, and protection of personal information are governed by our Privacy Policy. Please review the Privacy Policy available on this Australian website.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability. We may correct the information and, where an obvious error affects an order, contact you to confirm whether you wish to proceed on the corrected basis or receive a cancellation and appropriate refund.

We may update, amend, or clarify information on the site where reasonably necessary. Nothing in this section permits COLAMY to mislead consumers or removes any obligation imposed by Australian law.

SECTION 12 - PROHIBITED USES

You must not use the site or its content: (a) for an unlawful purpose; (b) to encourage or participate in unlawful acts; (c) to violate applicable Australian or international laws; (d) to infringe intellectual property, privacy, or other legal rights; (e) to harass, abuse, threaten, defame, or unlawfully discriminate against another person; (f) to submit false or misleading information; (g) to upload or transmit malicious code; (h) to collect or track another person’s information unlawfully; (i) to spam, phish, scrape, or interfere with the Service; (j) to publish unlawful or obscene material; or (k) to circumvent security features. We may suspend or terminate access for a material violation of these restrictions.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We take reasonable steps to maintain the availability and security of the Service, but we do not guarantee that access will always be uninterrupted or error-free. Planned maintenance, technical faults, network failures, or events outside our reasonable control may temporarily affect availability.

We may suspend or modify the Service where reasonably necessary. Where practicable, we will provide notice of material changes that affect existing customers or accepted orders.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, remedy, condition, warranty, or liability that cannot lawfully be excluded, restricted, or modified under the Australian Consumer Law or another applicable law.

To the extent permitted by law, COLAMY is not liable for loss that was not reasonably foreseeable or was caused by your unlawful use, misuse, or breach of these Terms. This limitation does not apply to liability arising from COLAMY's negligence, wilful misconduct, breach of contract, breach of an applicable consumer guarantee, or any liability that cannot lawfully be excluded or limited.

SECTION 14 - INDEMNIFICATION

You are responsible for reasonably foreseeable loss suffered by COLAMY as a direct result of your unlawful use of the Service, your material breach of these Terms, or your infringement of another person's rights. You are not responsible to the extent the loss was caused or contributed to by COLAMY, and nothing in this section excludes rights or liabilities that cannot lawfully be excluded.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and any unenforceable portion will be severed. This does not affect the validity or enforceability of the remaining provisions.

SECTION 16 - TERMINATION

Rights and obligations that arose before termination continue to the extent required to give them effect.

These Terms remain effective while you use the Service. You may stop using the Service at any time.

We may suspend or terminate access where you materially breach these Terms, misuse the Service, engage in unlawful or fraudulent activity, or where suspension is reasonably necessary to protect customers, COLAMY, or the Service. Where practicable, we will provide notice. Termination does not affect rights, remedies, refunds, or obligations that arose before termination.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not waive that right.

These Terms and the policies referenced on this site form the agreement governing your use of the Service, subject to any rights and obligations imposed by applicable law.

Nothing in this section limits the interpretation of these Terms in favour of a consumer where required by law.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services are governed by the laws of Australia and, where applicable, the laws of the Australian state or territory connected with the transaction. Nothing in these Terms prevents a consumer from relying on mandatory rights or bringing a claim in a court or tribunal available under applicable law.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the current version of the Terms of Service on this page.

We may update these Terms by posting a revised version and its effective date on this website. Changes apply prospectively and do not remove rights or obligations that have already arisen in connection with an accepted order, unless required or permitted by law. Continued use of the website after the effective date means the revised Terms govern your future use of the Service.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to hello@colamyhome.com or submitted through our online Contact Form.

Last updated: September 29, 2026.

 AUSTRALIAN SUPPORT 

Mon–Fri, 9am–5pm AEST
Email and online support only

hello@colamyhome.com

Expect a reply within 24 business hours

COLAMY INC 

10985 OLEANDER AVENUE, FONTANA, CA 92337

BUSINESS INFO

ABN: 79 209 712 841